Mission Control
Talk to a Human
Sales questions, custom configurations, facility tours or support — our engineers answer every message within one business hour.
One inbox for everything — sales, support and billing. Median first response: 27 minutes.
📞 Phone
Monday–Friday, 8:00–18:00 Central Time. Emergency NOC line for active customers is listed in your welcome email.
📍 Facilities
Dallas, TX
Equinix Infomart — 1950 N. Stemmons Fwy, Dallas, TX 75207
Seattle, WA
Equinix SE2, Westin Building — 2001 Sixth Ave, Seattle, WA 98121
Los Angeles, CA
One Wilshire — 624 S. Grand Ave, Los Angeles, CA 90017
Facility visits are by appointment — colocation customers receive badge access.